What was once a simple signal for trust has become a place where potential customers feel like they have to keep a watchful ...

Ninety percent of consumers say that they read online user reviews before they make buying decisions, and why not? What could ...

Somebody once told me that a customer who had an issue—but had their problem resolved—is a more valuable reference than a customer who’s had a perfect experience end-to-end. Our brains are hardwired ...

Ever wonder whether those glowing five-star reviews you see for products sold online are real? It’s hard to know for sure. In fact, research by Fakespot, a website that analyzes online product reviews ...

Reviews are a powerful way to market a business. Be it a small entrepreneurial venture or a large Fortune 50 enterprise, testimonials coming from happy customers build credibility and help you sell ...

While great customer reviews can boost sales, bad reviews can hurt them — those are obvious correlations. But did you know that there is a ratio between good and bad reviews even more important than ...

Yelp has started publicly naming and shaming businesses that pay for reviews. The review site’s new index documents businesses offering everything from a crisp $100 bill for leaving the best review to ...

When Kay Dean turned her keen detective’s eye on the reviews for a Toronto dental clinic, she quickly discovered something alarming. The reviewers behind the clinic’s glowing testimonials had also ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› Advice, staff picks, mythbusting, and more. Let us help you. Published May 13, ...

More than 30 years of experience in the sports betting industry led us to develop a unique system for creating our sportsbook reviews that rate betting sites. The Covers BetSmart Rating comprises the ...