Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Change management is a very important subject today in health IT as more and more new and amazing technologies make their way into the delivery of healthcare. (Hello, artificial intelligence.) Robert ...

How we view the capabilities of employees fundamentally affects how we approach organizational change. In The Human Side of Enterprise, one of the most influential management books of the 20th century ...

What is change management, why is it important for your business and how can you get started with it today? In my last article, I wrote about the need for customer experience professionals to not only ...

Change management is a hot topic among organizations in today’s quickly changing world where we have to keep up with consumer and stakeholder demands, public safety policies, ever-increasing ...

Explore Charles Handy’s management theory and how his four workplace cultures shape leadership, motivation and company success.

As long-term care providers face the many changing industry regulations, I have seen a growing number invest in new technology to improve their processes and get ahead of requirements. I also, as a ...

Whether they are motivating employees, making decisions, allocating resources or negotiating deals, managers are vital for business. Managers have been an integral factor for business success since ...