A consumer economics watchdog says Google's new Universal Commerce Protocol is ripe for misuse where consumers could pay more ...

Brick-and-mortar retailers saw holiday spending jump about 2.9% compared to 2024 but e-commerce outlets easily outpaced that ...

Saturday marks the 7th annual “National Use Your Gift Card Day,” a time when retailers encourage consumers to spend the money ...

AI-powered shopping tools will become a go-to for finding better prices and making faster, more confident buying decisions in ...

New IAB study explores how advertisers and marketers need to adapt to the growing influence AI is on the retail and ecommerce market When you purchase through links on our site, we may earn an ...

Consumers’ response to AI and automation is largely positive, but a majority still say humans provide better support, a ...

AI is now the second most influential shopping source behind only search engines—surpassing retailer websites and apps, and even recommendations from friends and family. Friction moments such as ...

A store window displays a promotional sign reading “Black Friday Week” ‘ with the word on November 24, 2025. Photo: Matteo Della Torre/NurPhoto via Getty Images If you noticed holiday decor going up ...

DALLAS--(BUSINESS WIRE)--Blue Yonder, the world leader in end-to-end digital supply chain transformation, today announced the results of its 2025 Global Consumer Sentiment on Grocery Inflation Survey, ...

(WJAR) — Shopping has evolved a lot over the last few decades. Now, artificial intelligence shopping assistants are taking it a step further. They’re essentially bringing the ChatGPT experience to ...

Forbes contributors publish independent expert analyses and insights. I write about retail and the forces that are redefining shopping. Ulta Beauty, the $12.1 billion beauty specialty retailer, on Oct ...