Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...

AI is transforming the way businesses connect with their audiences, making interactions more intuitive, adaptive and ...

Customer engagement remains a top challenge for businesses in today's technological landscape. The explosion of AI and the commercialization of space, the rise of quantum computing and the ongoing ...

Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise ...

Small businesses face a constant challenge: how to stand out and build lasting relationships with customers in a crowded digital landscape. The good news is, today’s digital tools offer more ...

Medallia Inc., the global leader in customer and employee experience management, has partnered with Northumbrian Water Group, ...

Leaders who design unified engagement strategies built on shared goals and a desire to test and learn will create cultures ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Remember when we transitioned from calling it "surfing the internet" to "Googling"? It was one of those moments when technology became so ingrained in our lives that it became a verb. "QR-ing" may be ...

# Machale Taylor, the unit’s manager, said since the rebrand at the beginning of the month the call centre has been upgraded and expanded into a comprehensive, always-open hub for BPL customers. # He ...