LBM Credit Overlord Thea Dudley will host a dynamic webinar exploring the crucial intersection of customer experience and ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it has received top scores and is a leader in the Ventana Research Customer Experience (CX) ...

Outcomes drive strategy. Experience management is becoming a business-wide framework linked to revenue, efficiency and customer health. Experience management outcomes are no longer theoretical ...

In the past few years, the pace of AI development has accelerated dramatically, and organizations are racing to adopt these ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Today, Nextiva—a leader in unified customer experience management—is launching Customer Experience Day, a new global observance recognizing the businesses, teams, ...

MIAMI--(BUSINESS WIRE)--Foundever™, a global leader in the customer experience (CX) industry, today announced that it has been recognized as a Leader by Everest Group’s Customer Experience Management ...

Medallia Inc., the global leader in customer and employee experience management, has partnered with Northumbrian Water Group, ...

DATA Communications Management Corp. (TSX: DCM; OTCQX: DCMDF) (“DCM” or the "Company"), a leading Canadian provider of print and digital solutions that help simplify complex marketing communications ...

New appointments focused on shortening experience management innovation cycles, driving continuous AI performance improvements, and enhancing product experience Mark Hammond appointed SVP, Core AI; ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Ragy Thomas Yesterday’s ...

Sterling has been recognized for its leadership in customer experience (CX) delivery, receiving the Customer Satisfaction ...