A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

APRIL 11, 2023, WASHINGTON D.C. -- Department of Justice Chief Information Officer Melinda Rogers speaks at the CrowdStrike Government Summit. The Justice Department’s chief information officer said ...

CMA CGM (America) LLC announced that it will launch a new dedicated export reefer customer service desk March 30, 2009. CMA CGM (America) LLC announced that it will launch a new dedicated export ...

Hamilton is making the customer experience easier when residents and visitors seek help at the city building. Last month, the city had a soft launch of its new customer service desk at the Government ...

Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Alan Joch has been an independent business and technology writer for more than a decade. His expertise includes server and desktop virtualization, cloud computing, emerging mobile applications, and ...

CMA CGM (America) LLC announced that they will launch a new dedicated export reefer customer service desk on March 30, 2009. The new Export Reefer Customer Service Desk will be based in the Norfolk, ...

CMA CGM (America) LLC announced that they will launch a new dedicated export reefer customer service desk on March 30, 2009. The new Export Reefer Customer Service Desk will be based in the Norfolk, ...

I’ve wanted a standing desk for a while now, but could never quite justify it. I already had a perfectly fine writing table in the corner of our dining room. I even purchased a standing desk converter ...