“Friendliness” had a big impact on overall satisfaction, reaching 97% when the customer deemed the interaction to be “friendly” and also impacted order accuracy (89% vs. 70%), as well as increased ...

Pulling up to the drive-thru might feel routine, but what if someone else was listening in? That’s the unsettling reality uncovered by ethical hackers who found “catastrophic” security vulnerabilities ...

Burger King, Popeyes and Tim Hortons are getting new drive-thrus to boost sales in the coronavirus age. Restaurant Brands International, which owns the three brands, said Tuesday that it is planning ...

ORLANDO, Florida -- Authorities in Florida say a Burger King worker was fatally shot after a dispute over a delay in a food order. The Orange County Sheriff's Office identified the shooter in a news ...

A man was arrested on Oct. 12 after allegedly being found passed out in a Burger King drive-thru while waiting for a DoorDash ...

Christian Suttle, 27, is in police custody on charges of operating a motor vehicle under the influence, possession of a ...

MEMPHIS, Tenn. -- A drive-through order at a Tennessee fast food restaurant took a violent turn Tuesday. A customer angry about how long her order was taking at Burger King decided to shoot up the ...