I’ve put together an essential foundation document for Mac users who may sometimes try to help support friends and family. Still having problems? Restart the Mac holding down Command-R to enter Disk ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

Tired of being the person your friends, relatives, and coworkers run to when they’re faced with a Mac problem? Providing help can be gratifying, but repeated requests can be frustrating: once you ...