The customer service records of millions of Microsoft users were left exposed and accessible on the public internet for more than three weeks after a change made to a database network security group ...

Microsoft says they have discovered new attacks conducted by the Russian state-sponsored Nobelium hacking group, including a hacked Microsoft support agent's computer that exposed customer's ...

The attack, Microsoft says, was part of a larger Nobelium campaign largely focused on IT companies and governments throughout the world. The company says it’s reached out to the customers who were ...

Almost 250 million records of Microsoft customer service and support reports, including locations and email addresses, were briefly exposed online in late December before the vulnerability was patched ...

In an unexpected twist, a Microsoft support engineer resorted to running an unofficial 'crack' on a customer's Windows PC after a genuine copy of the operating system failed to activate normally. It ...

Yes, it sounds obvious. But even some at Microsoft concede that when you're the world's largest software company it's easy to lose focus. That is, until your customers start to balk -- and look to ...

Microsoft support scams are probably the oldest type of online scam, and they remain just as dangerous as they were a decade ago, perhaps even more so now with scammers having access to better ...

Rich: Great. Well, just for a little context about Raj, Raj is an expert in digital transformation. He has over 25 years driving innovation in areas like AI, machine learning, cloud computing and more ...

In brief: Security researchers with Comparitech recently discovered a collection of 250 million Microsoft Customer Service and Support (CSS) records sitting - unsecured - in a database accessible to ...