REDMOND, Wash. — Nov. 14, 2007 — Microsoft Corp. today announced the availability of Microsoft Customer Care Framework 2008 (CCF 2008), a software solution that helps customers improve the quality of ...

Microsoft is buying Parature, a customer-care service service provider, to bolster its Dynamics CRM line. Microsoft is slated to announce the acquisition of the Herndon, Virg., company on January 7.

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. B2X, a customer care company based in Munich, Germany, has announced it will take over as the ...

- Solution Helps Enable Service Providers and Large Enterprises to Streamline Call Center Operations and Improve Customer Experience Microsoft Corp. (Nasdaq: MSFT) today announced the general ...

Microsoft Corp has launched an integrated range of training and product launch materials produced by the leading UK technical communications company Content Master. The range of materials supports the ...

REDMOND, Wash. — May 29, 2007 — Today Microsoft Corp. announced that TE Data, Egypt’s fastest growing data communications and Internet service provider, has selected Microsoft® Customer Care Framework ...