Microsoft has been cracking on with plenty of new Teams video-meeting features, but the company is now also trying to boost one-to-one calls via new features in Teams Phone. The company said 80 ...

Microsoft brought a boatload of new features to Teams this month and is expected to unveil even more at Ignite next month.

Microsoft's SIP Gateway allows compatible SIP phones to work with Teams Phone. The gateway supports making and receiving calls, meeting dial-in and dial-out, and other core functionality. Select ...

Microsoft announced at the tail end of last week that it plans to consolidate its cloud-based phone system geared towards small businesses — called Microsoft 365 Business Voice — with its Enterprise ...

AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's new ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

Microsoft Teams phones gained several new features this month, including support for custom backgrounds. Support for transferring and adding calls also came to Teams phones. One-to-one calls on Teams ...

Microsoft on Friday outlined changes for organizations using Microsoft Teams for phone calls. The company is introducing a new product, called "Teams Phone with Calling Plan." It combines the ...

After a year of back-to-back video meetings, many people are just over them. But video meetings are still essential for work and Microsoft is rolling out a few handy features for Teams that should ...

E veryone has those days at work when they'd rather be left alone to focus without unnecessary distractions or their boss bothering them. However, it seems Microsoft has decided to make it harder for ...