Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

If you’re a cable customer, over time, equipment breaks and you need to replace it. Other times, a box might be outdated, so you exchange it for a newer cable box. Cable providers will usually give ...

New York-area fans of the Knicks, Rangers, Devils and Islanders who pay for Optimum's TV service have started 2025 without access to their favorite teams. Eli covered the latest in the ever-changing ...

After Optimum announced higher prices last month, I vowed to find another option. Our monthly Optimum bill for triple-play service of cable, telephone and internet was $263.63. With the increase, the ...

The New York Knicks' playoff bandwagon has Optimum customers back on board. The cable provider and MSG Networks agreed to a new carriage deal on Saturday, ending the cold war between the two sides ...

Optimum cable customers in Morris County were startled Thursday by blue-screen interruptions in their regular television programs announcing an "emergency" that turned out to be a false alarm. The ...