Anu is a Features author at Android Police. You'll find her writing in-depth pieces about automation tools, productivity apps, and explainers. Before joining AP, she used to write for prominent tech ...

For decades, enterprises have invested in technology to make customer experience better, yet the results often feel the same.

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An E-ZPass billing error caused some people to be overcharged for tolls in October, according to the New York State Bridge Authority. New York and New Jersey drivers on the NYSBA Commuter Plan may ...

Online and offline customer contact points, also known as touch points, are business facets that deal with how a company interfaces with its customers. Although touch points technically deal with a ...

Parth is a technology analyst and writer specializing in the comprehensive review and feature exploration of the Android ecosystem. His work is distinguished by its meticulous focus on flagship ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...