In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

If you frequently shop on Amazon or use their various services, you may find yourself in a situation where you need assistance but it’s not entirely clear how to reach out to their customer service ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

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Nathan is a tech journalist from Canada who spends too much money on gadgets. You can find his work on Android Police, Digital Trends, iMore, Mobile Syrup and ZDNET. Nathan studied journalism at ...