A north London council has been told it needs to make "lasting changes" after it admitted it had hundreds of unread welfare ...

Council apologises for leaving over 1,100 welfare and police emails unread - Investigators said the council’s lack of action left at least one resident at significant risk of harm ...

More than 1,100 emails raising concerns about the welfare of potentially vulnerable people were “missed” by the social work department at a London council, an investigation has found. The messages, ...

The Local Government and Social Care Ombudsman (LGO) revealed there were more than 1,100 unread emails in the council’s social work inbox “including 500 police reports”. Julie Odams, the LGO’s chief ...

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The inquiry was launched following complaints about the council’s response to safeguarding concerns about a man who suffers repeated seizures (Joe Giddens/PA) More than 1,100 emails raising concerns ...