ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...
MarketBeat on MSN

ServiceNow's massive fall: Analysts eye +70% gains amid AI risks

So far, 2026 has been a bad time to be a software stock. The iShares Expanded Tech-Software Sector ETF (BATS: IGV) is a good proxy for software industry performance. As of the Feb. 9 close, the fund ...
Opinion
Techzine EuropeOpinion

ServiceNow replaces people with AI specialists using Autonomous Workforce

Explore the future of work with the autonomous workforce, where AI agents enhance efficiency and productivity in organizations.
The Register on MSN

ServiceNow can't seem to keep its wallet closed, snaps up small AI analytics company

News of the deal came about two weeks after CEO Bill McDermott swore off any “large scale” M&A this year. A spokesperson ...

Is The Market Mispricing The Next Enterprise Titan In The Agentic Era?

ServiceNow's AI Agent Fabric positions it as the operating system for millions of digital workers—McDermott leads through ...
AI Business

ServiceNow Launches Autonomous Workforce

ServiceNow on Thursday introduced Autonomous Workforce, a platform of AI "specialists" designed to execute specific enterprise work, to move beyond providing enterprises with generic AI agents that ...