British Gas customers have been complaining in their droves about problems with their smart meter, with one saying there was "something fishy going on". Another said they had been charged £13 in the ...

Chameleon Technology has just become one of the first to provide a Virtual WAN (VWAN) solution to help resolve the problems ...

MILLIONS of households will receive faster compensation when they have issues with their energy supplier under new government plans. The measures will strengthen the Energy Ombudsman, which is a ...

While any compensation for dodgy smart meters is good news, Katy Ward believes current reimbursement offers simply don’t measure up. As most of our readers will know, we have long been critics of the ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

The latest smart meter installation data for Great Britain reveals a slowdown in deployment. Suppliers have been tasked with providing three in four households with smart meters by the end of 2025 – ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

From disconnected struggling households remotely to a shocking North-South divide, we delve into eight of the biggest blunders surrounding smart meters. It’s fair to say that many of our readers ...

UK government plans new obligations for energy suppliers as smart meter deployment slows in Great Britain. Annual additions to smart electricity meter total have fallen each year since 2021. Binding ...