LONDON--(BUSINESS WIRE)--Infiniti Research, a world-renowned market intelligence solutions provider, has announced the completion of their latest article on the role of customer care in improving ...

Question: With a heightened awareness of customer service as a necessary part of any fire department's interaction with the community, is there a designated position within the department dedicated to ...

It’s a retail world these days — one that is completely centered around the customer’s needs. While this CX phenomenon is somewhat new for the utility industry, we have accepted it. Utilities that ...

Customer experience officer is still a relatively new role. A majority of experience officers are fresh to their position. Officers spend time with customers and analyzing key metrics. Get more ...

SAN FRANCISCO, Oct. 02, 2025 (GLOBE NEWSWIRE) -- Representative24 today announced the release of its framework for next-generation AI Agents, built around four core pillars that reimagine the role of ...

Co-Founder & CEO of Blueshift. Formerly Co-Founder & CEO, Mertado (acquired by Groupon), and early team at Kosmix (acquired by Walmart). Customer expectations and buying behaviors have progressed ...

PHILADELPHIA--(BUSINESS WIRE)--Medical Guardian, a leading provider of innovative medical alert systems, announced that Eric Kligman has joined the company as its new Director of Customer Care. In ...

Sabre has created a new role of "chief services officer." It might sound like a gimmick, but the concept actually has deep roots in the technology sector. Sabre debuted in July a new executive title, ...

RP Homes, a division of RP Communities, announced the appointment of Ashland Striegel as their new Director of Customer Care. Ms. Striegel's diverse background encompasses telemarketing, construction, ...