Last week I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. Mine was not the popular tour advertised on their website, but rather a real ...

Zappos makes well over a billion dollars in sales, and is on Fortune magazine's lists of “best places in America” to work. And it has a 500-page “culture book.” Corporate culture does, after all, ...

Kanye West took a momentary break from his Yeezus tour just the other day to appear on Bret Easton Ellis's eponymous new podcast, where he shared some unfriendly words for online shoe and clothing ...

SeeWhy – On a scale of one to ten, how weird are you? This question is a standard new hire interview question for potential Zappos recruits. We caught up with Tony Hsieh, CEO of Zappos.com, recently, ...

Just because you want to do what's good doesn't mean you are doing what's correct. All entrepreneurship provides some amount of social good. Startups solve problems for customers, stimulate the ...

By Solomon Tetteh ADUSU When people at work say “our culture is great” and point to Friday wear, or end-of-year parties, they are telling you exactly what they don’t understand. Culture is not the ...

During the last nine years, I have visited and provided assessments for over 300 hospitals throughout the country and have found that every hospital has the same three goals: high clinical quality, ...

The success of online shoe retailer Zappos has been well-documented: It went from a struggling start-up in 2000 to getting acquired by Amazon in a deal valued at $1.2 billion in 2009. The face of the ...