Starbucks Customer Claims Employees ‘Took’ Every Limited-Edition Bearista Cup, Leaving Waiting Consumers Empty-Handed

PEOPLE has reached out to Kroger and Starbucks for comment. Customers elsewhere also faced during their quest for the limited ...

Customer Marketing Is The Growth Engine Most CMOs Are Overlooking

We’ve been aiming customer marketing at the wrong target. Most teams treat it as an advocacy program—a place to collect case ...

Friction can make the customer experience more human

To be fair, our obsession with frictionless experiences stems from a legitimate fear: In a world of infinite choice, a single ...

Why the future of AI-powered customer interactions will be fueled by mainframe data

Discover how AI-powered customer interactions can be revolutionized with mainframe data, offering real-time access and ...

How to watch SEC Network for free — even if you’re a YouTube TV customer

We rounded up some free and affordable streaming options to watch the SEC Network amid YouTube TV’s dispute with Disney.

Rocket CRM Introduces Missed Call Text Back System to Streamline Customer Engagement and Strengthen Communication Continuity

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

Why global customer experience needs Europe’s multilingual AI agents

By Malte Kosub, CEO & Co-founder of Parloa Enterprises in the United States (U.S.) are on the cusp of a new reality: customer ...

Jamie Dimon says he still reads customer complaints himself because his staff filters too much: ‘The bureaucracy does want to control you’

“I still read customer complaints,” Dimon said at the America Business Forum in Miami on Thursday. “If they ask you a ...
The Lowell Sun on MSN

Underage customer alleges drink spiked in Blue Shamrock pub

The Lowell Police Department filed an enforcement action with the License Commission against Nick Petrakos, the owner and ...