As consumers increasingly interact with AI applications specialized for social relationships, what is the nature and depth of these relationships among actual users, and can company actions influence ...

Firms offering "buy now, pay later" (BNPL) point-of-sale installment loans with minimal underwriting and low interest have captured a growing fraction of the market for short-term unsecured consumer ...

Set in 2024, this case explores the Lifetime Income Strategy (LIS), a novel retirement product launched by aerospace and defense company RTX in 2012. Aiming to embed the security of a traditional ...

BOSTON—The Bureau of Labor Statistics reports over 12 million Americans are either unemployed or underemployed, while new research finds that 3 in 5 employers report difficulty in filling ...

The next generation of business leaders won’t just use AI—they’ll collaborate with it. That’s the driving philosophy behind the new Data Science and AI for Leaders (DSAIL) course, which equips MBA ...

O'Flaherty, Shibeal, Michael Sanders, and A.V. Whillans. "Research: A Little Recognition Can Provide a Big Morale Boost." Harvard Business Review (website) (March 29, 2021).

HBS announces the launch of The Founder Mindset with Reza Satchu, a new podcast examining what it actually takes to become a founder—not in hindsight, but in the moments before outcomes are known.

Brooks, Arthur C. "How to Build a Life: The Common Dating Strategy That's Totally Wrong." The Atlantic (February 10, 2022).

As autonomous AI agents move from experimentation to execution, companies are discovering they need a new kind of leader to manage them. Drawing on examples from Salesforce and other large ...

Brooks, Arthur C. "How to Build a Life: Why the Most Successful Marriages Are Start-Ups, Not Mergers." The Atlantic (October 12, 2023).

Why do some companies continue to thrive for decades and others die after an initial run of success? Much like an airplane accident, company failure is generally the consequence of cascading effects ...

Nichifor, Alexandru, and Scott Duke Kominers. "Loyalty Programs May Limit Competition, and They Could Be Pushing Prices up for Everyone." The Conversation (April 8, 2024).