We’ve been aiming customer marketing at the wrong target. Most teams treat it as an advocacy program—a place to collect case ...
The post Retail Worker Wants To Say Thank You To All The Great Customers Who Make It Worth Coming In To Work Each Day first ...
Why Smart Call Coverage Is the Real Growth Multiplier A former colleague of mine runs a multi-location dental group that ...
JD Wetherspoon has surpassed Premier Inn in a Which? ranking, with its more than 50 pub-attached hotels contributing to a 76% ...
At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...
That's a fake customer service number! Only a scam call center could turn a $428 Southwest Airlines ticket into a $4,500 ...
See how leading smart TV brands rank by customer satisfaction in 2025, from Insignia to Samsung, based on reports, reviews, features, and expert ratings.