The buy-now, pay-later company Klarna said in internal messages that a security issue could have cost it $41 million in legal ...

Protecting retail workers from abuse is a growing challenge. But a new study and a past trial suggest three little words on a ...

In today's Miss Manners column, advice columnist Judith Martin responds to a reader seeking advice on handling bad service ...

Bad Bunny isn’t letting his critics get the best of him. The “Baile Inolvidable” singer spoke out following criticism of his upcoming performance at the Apple Music Super Bowl LX Halftime Show during ...

Imagine walking into a coffee shop, being polite to the barista, and leaving a tip. It seems like you've done everything right, right? Well, one customer posted on Reddit that he was mocked by the ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

One UK town officially has the worst coverage. Is it where YOU live? Leo Varadkar starts new job after returning to life in America Pilot reveals what really happens when you don't put your phone on ...

A breach of customer data has prompted a "comprehensive investigation" at Stellantis, the automaker said on Sunday, Sept. 17. The international automaker that owns companies like Chrysler, Dodge, Jeep ...

PITTSBURGH — Officials with Pittsburgh Regional Transit are reporting disruptions to their customer service phone lines. Riders trying to call a customer service representative may not be able to ...

Verizon’s integration of Google’s Gemini AI into its customer service chatbot has been met with heavy criticism from both customers and employees. Complaints range from poor issue handling and endless ...

A view of the Federal Trade Commission building in Washington, D.C. (Photo by Carol M. Highsmith/Buyenlarge/Getty Images) A Federal Trade Commission database meant to guide law enforcement ...

Sir: The Nigerian aviation industry sits at a crossroads. While air travel is still viewed as a premium mode of transportation, it is also one of the most stressful experiences for many Nigerians.