CarMax Inc. is laying off hundreds of customer experience center employees, about a month after the used-car retailer ...

Now, newly released data suggests they could be right: Since ChatGPT’s rise, job postings across the U.S. have fallen by ...

October 2025 saw a staggering 153,074 job cuts, the highest in over two decades, driven by AI adoption and cost-cutting.

When we think of exhausting jobs, we often think of emergency responders, healthcare workers, or military personnel. These ...

With competition for entry-level roles rising and traditional career paths less predictable, grads must rethink how to build ...

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently ...

CarMax cut about 350 positions across its customer experience division as it looks to streamline its customer support functions.

Every October, companies in Uganda and other parts of the world celebrate Customer Service; a time dedicated to recognise and appreciate the frontliners who make customer satisfaction possible every ...

Originally from Baltimore, Scott Seiss is a comedian, actor, writer, and, of course, former customer service employee. He’s best known for his viral “Angry Retail Guy” sketches, which have garnered ...

American Airlines layoffs in 2025 mark a major workforce shift with thousands of jobs cut, outsourcing to India, and a ...

Looking for the best drain clearing service? Find out how to hire efficiently and protect your home's plumbing system now!

Artificial intelligence integration into everyday life continues to accelerate, from ChatGPT conversations to AI-powered audiobook narrators, raising serious concerns about widespread job displacement ...