Empower your frontline team by mastering the top 5 essential skills and learn how strategic leadership uses Call Center QA to ...

"If we truly want to address mental health struggles in our state, we must invest in early intervention programs that are free, accessible and community-based," write Westminster Community Clinic and ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The Association of American Medical Colleges issued a call to action Thursday, seeking more robust nutrition education for ...

The Maternal and Child Health (MCH) program at Drexel University's Dornsife School of Public Health is proud to be named a ...

AI as a call center trainer, shutdown drags on (and drags down consumers), Kimberly-Clark to buy Kenvue, is AI to blame for layoffs?

Members interested in working as entrepreneurs under the scheme will be selected from Neighborhood Groups (Ayalkoottams) and ...

The Irregular Warfare Center (IWC) is inviting submissions and volunteers for its flagship publication, PRISM: The Journal of ...

Saturday was the 34th transaction 5 NFL teams have put the 6th-year wide receiver through. Keeping the ball from his 1st ...

ibex has partnered with TESDA, the government agency responsible for managing and supervising technical education and skills development in the Philippines. This collaboration between ibex’s Talent ...

Hezbollah, under the direct sponsorship and assistance of Iran, is managing a broad military and civilian rehabilitation ...