Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...

New 8x8 Contact Center standard WFM feature delivers smarter scheduling, better agent engagement, and faster time to value. CAMPBELL, Calif.--(BUSINESS WIRE)--Nov. 4, 2025-- 8x8 Workforce ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...

In today's rapidly evolving AI landscape, what matters isn't what your retail brand says with AI, but what it can do with it.

Patriot Software. The affordable Patriot Software Accounting service is designed for non-accountants and small businesses ...

New appointments focused on shortening experience management innovation cycles, driving continuous AI performance improvements, and enhancing product experience Mark Hammond appointed SVP, Core AI; ...

RingCentral, Inc. , a global leader in AI-powered business communications, today announced new offerings that capture growing customer engagement demand at the intersection of Unified Communications ...

Discover key Q3 2025 earnings insights for Superior Group of Companies, with improved outlook, cost discipline, and growth strategies.

The statutory board is weaving generative AI into daily operations to boost efficiency and service quality, while ensuring ...

Barracuda Networks, a cybersecurity company, has announced new features for its BarracudaONE platform, aimed at improving ...

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...