Discover how AI-powered customer interactions can be revolutionized with mainframe data, offering real-time access and ...

Alberta again showed its dominance in the Builder of Choice categories, taking three of four awards. Calgary builders McKee ...

Overall satisfaction with mortgage lenders dropped to 74 out of 100, according to the 2025 ACSI survey. Rocket Mortgage led ...

A new survey from Which? of more than 6,000 people has ranked the best and worst hotel chains - with some surprising results.

Medallia Inc., the global leader in customer and employee experience management, has partnered with Northumbrian Water Group, ...

Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

When it comes to customer feedback the automotive industry has largely stayed traditional, relying on customer feedback surveys and responses. However, as AI applications grow, Volkswagen Group UK is ...

NEW YORK (PIX11) — Got thoughts to share with the MTA? Now’s the time to do so. The transit agency has launched its bi-annual fall 2025 “Customer Count Survey” for riders of the subway, buses, LIRR, ...

It’s tough out there for a customer journey mapper, at least one who is still clinging to the old or legacy ways of ...

See how leading smart TV brands rank by customer satisfaction in 2025, from Insignia to Samsung, based on reports, reviews, features, and expert ratings.

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...

Teradata reports business leaders are eager for AI in customer experience, but face data, governance, and skills challenges ...