PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

Salesforce shares have decreased by 5.3% in one day. The sell-off comes amidst a decline in the technology indices and also ...

Ask a Chief Customer Officer and a CMO what their strategies are and you will often get very different answers. Marketing and ...

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales ...

In Business of Home’s series Shop Talk, we chat with owners of home furnishings stores across the country to hear about their ...

Unanet's Kim Koster explains how Probability of Award helps GovCons move from intuition to data-driven forecasting and ...

Local Pro Realty has been expanding lately, hiring more agents and opening a second Dallas-Fort Worth office, in Plano. The ...

Century 21 Judge Fite Company has built a nearly 90-year-old business on the Golden Rule and high moral and ethical standards ...

Cisco CEO Chuck Robbins sat down with CRN at Partner Summit 2025 this week to talk about Cisco 360, the massive AI ...

A former bank employee is now banned from working in the financial industry after allegedly falsifying customer signatures to ...

We’ve been aiming customer marketing at the wrong target. Most teams treat it as an advocacy program—a place to collect case ...