Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

A practical strategy guide for building profitable customer relationships using the latest AI science and tech.

Economic uncertainty makes it crucial for fleets to listen, empathize, and adapt services to meet changing customer needs.

A strong compliance culture doesn't just prevent risk; it strengthens the very foundation of customer trust that every successful CRM strategy depends on.

AI is transforming the way businesses connect with their audiences, making interactions more intuitive, adaptive and ...

Sanderson's Decatur, Ala., Customer Innovation Center (CIC), with operations capabilities and company culture on display ...

Kroger will be one of the first retailers to offer customers access to Instacart's AI-driven Cart Assistant, to be available ...

Ask a Chief Customer Officer and a CMO what their strategies are and you will often get very different answers. Marketing and ...

A former bank employee is now banned from working in the financial industry after allegedly falsifying customer signatures to ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...