While other countries focus on service efficiency, Japan continues to lead with service excellence rooted in genuine care and ...

A new study has decoded banks' television commercials, analyzing what the messaging reveals about the bank behind the ...

Massachusetts state regulators are limiting the proposed winter rate hike for Eversource gas customers, NewsCenter 5's Ben Simmoneau has learned.

YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

Dominion Voting Systems, the voting software firm that found itself at the center of baseless election fraud claims by Donald Trump and his allies following Joe Biden’s 2020 victory, has been bought ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

In the witness stand at the Dane County Courthouse in Madison, Wis., former Wisconsin Supreme Court Justice Michael Gableman is hostile during a June 10, 2022, hearing about his work as an ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding Lifehacker as a preferred source for tech news. Amazon is one of the biggest ...