Is your company leveraging design thinking? There are several different approaches to accomplishing a project or delivering a new product. For some organizations, implementing Lean principles and ...

The senior execs recognized in the 2025 Top Workplaces D-FW competition embody these qualities. And their workers gave each ...

By Sharmila Ravi, SVP in Card Technology at Capital One When a customer taps “Make a Payment” in a mobile app, they expect ...

A pub hotel group has come top of the table and beaten the likes of Marriott and Hilton in Which?’s hotel rankings, whereas Britannia has come last for the twelfth consecutive time.

At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...

Alejandra Pulido of Domu is transforming debt collection with AI-powered voice bots, enhancing efficiency, empathy, and customer engagement.

Great leadership doesn’t just happen in boardrooms or business settings—powerful examples of leadership in the "real" world can deepen one's understanding of how to lead.

The world of e-commerce is more competitive than ever because things move so quickly. With the rise of online shopping, ...

AI is transforming Australia’s insurance sector, driving efficiency, better customer experiences and stronger fraud detection ...

Cisco Germany management board member Detlev Kühne discusses how the technology giant tackled its AI transformation — and his key takeaways.