Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently ...

A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...

Toyota and Lexus have requested more than 130,000 late-model cars return to their dealers to resolve a potential fault.

The Abuja Electricity Distribution Company has announced a major restructuring exercise as part of efforts to reposition the utility firm for improved ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

Ola Electric has expanded its Hyperservice programme, opening access to spare parts, diagnostic tools, and training modules ...

Last Updated on October 30, 2025 by Matt Staff Most customer service moments disappear in two emails. But every so often, a ...

At companies big and small, employees have feared being replaced by AI. The new threat: Being replaced by someone who knows ...

Ola Electric on Monday announced that it is scaling up its proprietary service infrastructure and technology vertical by ...

From designing flexible systems and developing talent to maintaining a quality CX, scaling a service business is rarely as ...

Bark Busters Tree Service, a licensed and insured tree care company based in Harrison, Tennessee, has received consistent positive feedback from residents and businesses across Hamilton County and ...