PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

A Wells Fargo customer has reportedly lost nearly $100,000 after receiving a call from a fraudster posing as a bank employee.

Non-T-Mobile customers can currently subscribe to T-Sattelite for $10 a month. However, T-Mobile is now allowing anyone with ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Debt collection scams can be one of the most frightening and persistent scam types. Victims often report that scammers harass ...

A DORSET MP has called for urgent action after it was revealed that HMRC failed to pick up 83 million taxpayers’ calls.

Comcast is continuing to spot a concerning pattern of customer behavior.

AI Messaging Agent is a new two-way SMS engagement channel that helps qualify leads and grow revenue. SANTA BARBARA, Calif., Nov. 5, 2025 /PRNewswire/ -- Invoca, the leader in revenue execution, today ...

A random “can you hear me?” question should be your first red flag that this unsolicited call could be a scam, said Kelly ...

Spectrum, which is operated by Charter Communications, continues to lose customers at a rapid pace, despite recent efforts to ...

One system hosts the call ... If a customer can get help instantly, feel understood and never repeat themselves, then all the ...

New Engage, LinguaAI, and Journey Insights solutions bring multilingual, measurable, and human-like communication to healthcare organizations Omaha, Neb. – November 4, 2025 – WestCX, part of West ...