When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...
Virtual receptionists answer calls, take messages, and schedule appointments remotely for around $250 per month versus ...
The agency believes a single and logical version of the truth will enhance operational efficiency and improve customer ...
Saul Van Beurden brings an engineering-led mindset to modernization and a conviction that technology is foundational to every ...
A quick-thinking Asda Larne delivery driver has been praised for coming to the aid of a regular customer who had fallen in her home.
Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine which is best for your company.
Capalaba, QLD – October 23, 2025 – PRESSADVANTAGE – Hello Breeze Air & Electrical, a provider of air conditioning and electrical solutions in Queensland, has announced a range of enhancements to its ...
Increase by 61%! Yes, nearly 2/3rd of organizations experienced a cloud security incident in 2025, a significant increase ...
Taiwan's leading software provider TPIsoftware (TPEx: 7781) today launched new generative AI (GenAI) solutions: SysTalk.Audit, a contact center quality assurance solution, and SysTalk.Coach, a 24/7 ...
This immersive 10 month long associate program is designed to provide hands-on experience in the day-to-day business operations of a Major League Baseball organization. Program participants will ...