The LCBO is hiring 220 seasonal customer service representatives for the holiday season, offering a $20.36 hourly rate.

WPS says more than 70 scam calls have been reported since Monday, and customers have fallen victim, losing more than $10,000.

If you receive a denial letter from your insurer, don’t appeal the decision before seeking legal advice, says a leading disability lawyer.

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially ...

One of the perks of using a credit card is the rewards, with many offering cash back based on what you spend. Redeeming the ...

A year ago, Oldham County required everyone in the county to use the same garbage hauler and created a monopoly that answers ...

PIECES OF EASTER is a 2013 Christian romantic comedy about a woman named Alza Reese who must hitch a car ride with a farmer ...

Missourians who work for the Internal Revenue Service in Kansas City are feeling the effects of the government shutdown, as ...

When customers “really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer is there to meet the need, ...

Exclusive: Florida man Tristen Elijah Giroux allegedly became enraged after becoming stuck in a phone tree while calling U.S.