At Salesforce, workforce planning and learning and development (L&D) leaders are working together on a wide-scale employee ...

Kenyan organisations are increasingly investing in artificial intelligence (AI), particularly in customer service and ...

As South African companies wrap up the financial year, CTU Training Solutions warns that many still treat Workplace Skills ...

Not even the clerks at the grocery store or customer service representatives are spared from Major General (Ret.) James ...

The survey also revealed that more than a third (45%) of manufacturing leaders admit that a driving factor for introducing ...

At companies big and small, employees have feared being replaced by AI. The new threat: Being replaced by someone who knows ...

Firms and policymakers must act now to ensure the UK workforce “is equipped to lead the way in digitisation, innovation, and ...

Artificial intelligence is transforming the workplace, with 75% of employees already using AI tools on the job. Experts warn ...

To help fill the demand for vehicle technicians, the RV industry is actively seeking veterans already equipped with skills.

His latest article, US Flight Reductions and Customer Fallout: How Airlines Can Win or Lose in Crisis, analyzes how United, Delta, American, and Southwest responded to the FAA directive, revealing ...