Overall satisfaction with mortgage lenders dropped to 74 out of 100, according to the 2025 ACSI survey. Rocket Mortgage led ...

A new survey from Which? of more than 6,000 people has ranked the best and worst hotel chains - with some surprising results.

The best smartphones are useless if your service isn't up to par, and this company keeps its customers happier than any other ...

CX Dive spoke to three experts about the spookiest customer experiences, what they do to customers, and how they can cost ...

Non-T-Mobile customers can currently subscribe to T-Sattelite for $10 a month. However, T-Mobile is now allowing anyone with ...

See how leading smart TV brands rank by customer satisfaction in 2025, from Insignia to Samsung, based on reports, reviews, features, and expert ratings.

A pub hotel group has come top of the table and beaten the likes of Marriott and Hilton in Which?’s hotel rankings, whereas Britannia has come last for the twelfth consecutive time.

Britannia Hotels was placed at the bottom of a list of 52 hotel chains by consumer group Which?. It managed an overall ...

NEW YORK, Oct. 30, 2025 (GLOBE NEWSWIRE) -- Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America’s Best Customer Service, ...

Enterprises can no longer let customer service be an afterthought. Better use of data and AI can improve after-sales experiences — but staffing remains a vital need. For years, many providers of ...

The Britannia hotel chain which has a landmark venue in Wolverhampton city centre has been ranked the worst in the UK as JD ...

Britannia Hotels has been named the worst hotel chain for the twelfth year in a row. The group once again came bottom in the ...