It is considered standard for customers to tip service workers, such as restaurant servers, taxi drivers, hair stylists, and ...

The unidentified manager let out a blood-curdling scream as the crazed customer stormed out of the McDonald’s.

Have you ever sat in a restaurant, stomach rumbling, waiting endlessly for your food to arrive? Or visited a tourist site where the receptionist greeted you with a cold, dismissive tone? These are the ...

A customer tries to ask out an Arizona server despite leaving a low tip. Other servers say they’ve encountered similar situations all too often. In a video with over 85,000 views, TikToker Stephanie ...

A video from a McDonald’s in Buena Vista, Michigan, shows a 48-year-old woman attacking a manager with hot coffee after […] ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...

According to the researchers, an economically rational person would have no reason to leave a tip after the service has already been provided. Why do people tip? A recent study suggests that two main ...

The TIP Board has approved the launch of a new TIP Project Group focused on optimising wireless broadband network delivery ...

The Times is embracing vertical video, and journalists are buying in, as the news outlet seeks more time and attention from ...

CONCORD, N.H. (WMUR) - A New Hampshire coffee shop owner showed just how much her employees mean to her. She noticed someone stealing the tip jar and chased after him to retrieve it. Lyndsey Stoyle, ...