The voice and conversational AI company raised its full-year revenue guidance to between $165 million and $180 million, which at the midpoint exceeded the FactSet consensus of $166 million. SoundHound ...

Why Smart Call Coverage Is the Real Growth Multiplier A former colleague of mine runs a multi-location dental group that ...

Subtle Computing has raised $6 million in seed funding to build voice-isolation models. The startup plans to announce a ...

When customers “really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer is there to meet the need, ...

Discover how SMB marketers can use voice AI to boost customer experience, convert more leads, and achieve tangible ROI by ...

By Malte Kosub, CEO & Co-founder of Parloa Enterprises in the United States (U.S.) are on the cusp of a new reality: customer ...

Voice AI has the potential to streamline a lot of businesses' customer service tasks, such as answering routine customer questions or scheduling appointments, without a human agent needing to step in.

Alejandra Pulido of Domu is transforming debt collection with AI-powered voice bots, enhancing efficiency, empathy, and customer engagement.

In this second installment of Wiley’s series on fraud and scam prevention, we focus on the Federal Communications Commission’s (FCC) ...