Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

In a market where expectations are high, customer experience is the ultimate differentiator, with the guiding principle clear ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

Last year, the chief executive of Indian technology firm Tata Consultancy Services, K Krithivasan, told the Financial Times ...

At companies big and small, employees have feared being replaced by AI. The new threat: Being replaced by someone who knows ...

In other words, the direct channel involves having your own shops (the market stall), well-trained sales teams with the right ...

CALGARY, AB / ACCESS Newswire / October 30, 2025 / A-1 Concrete Cutting & Coring Ltd., a trusted name in concrete services ...

More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially ...

Discover how ATV Services Scotland grew from a small Ayrshire workshop into a Royal Warrant-holding business built on family values and ...

See how Morpheus AI transforms managed security economics—delivering 24/7 autonomous coverage, unified data, and exponential ...

Join us in Seoul, South Korea, for an exclusive insight into Korean Air’s global operations, facilities, and more.

Cisco Germany management board member Detlev Kühne discusses how the technology giant tackled its AI transformation — and his key takeaways.