According to reviews, Reddit threads, and social media, the staff at these chains make fast food feel more like a struggle ...

Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

Alberta again showed its dominance in the Builder of Choice categories, taking three of four awards. Calgary builders McKee ...

A new survey from Which? of more than 6,000 people has ranked the best and worst hotel chains - with some surprising results.

Digital tools, data platforms and customer surveys can only take a company so far. The real differentiator is people. This ...

Consumer sentiment dropped to a three-year low in November, a month into the government shutdown, led by pessimism in both ...

The NPS Score of 36, which is considered "great" on the NPS scale, underscores the company's continued success in building ...

Jim Thorpe Neighborhood Bank recently won two national awards — including one for being among the nation’s most extraordinary ...

The survey also revealed that more than a third (45%) of manufacturing leaders admit that a driving factor for introducing ...

Close the gap between brand vision and customer perception by using data, consistent messaging, and empowered teams to build authentic connections that drive loyalty and long-term growth.

A Glasgow housing association has outperformed the Scottish housing benchmarks for tenant satisfaction. Ardenglen Housing ...

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...