Consumer sentiment dropped to a three-year low in November, a month into the government shutdown, led by pessimism in both personal finances and anticipated business conditions ...

Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

Medallia Inc., the global leader in customer and employee experience management, has partnered with Northumbrian Water Group, one of the United Kingdom's top-performing water providers, to ...

The findings by London-based Click Intelligence built a “Dissatisfaction Index” using four indicators: passenger experience ratings, Skytrax evaluations, complaint search volume, and safety records.

Almost three quarters of UK GPs say workload pressures are putting patient safety at risk, according to a new Royal College of General Practitioners (RCGP) survey. The college’s annual GP Voice survey ...

Industry first comprehensive speech-to-speech Voice AI platform, engineered to transform BFSI customer journeys Fully scalable solution supporting 40+ Indian and global languages, ready to power ...

Wawa's reign atop a national customer ranking of convenience store chains has come to an end. Kwik Trip, the Midwest chain known for its bakery and made-to-order food, took the top spot in this year's ...

MIAMI-DADE COUNTY, Fla. — A new Bendixen & Amandi International poll reveals sharp divides and strong opinions among Miami-Dade County voters on a range of political and local issues. The survey of ...

In the hallways, lunch tables and group chats of my generation, I notice something unsettling. We can debate which streaming show has the best plot twists or which TikTok trend is the funniest, but ...

Eight in 10 students rate the quality of education they’re getting as good or excellent, according to the first round of results from Inside Higher Ed’s main annual Student Voice survey of more than 5 ...