Discover how AI-powered customer interactions can be revolutionized with mainframe data, offering real-time access and ...
A strong compliance culture doesn't just prevent risk; it strengthens the very foundation of customer trust that every successful CRM strategy depends on.
Westfalia Fruit presented a new Customer Development team, as the company aims to strengthen marketing, category management, ...
Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...
By Malte Kosub, CEO & Co-founder of Parloa Enterprises in the United States (U.S.) are on the cusp of a new reality: customer ...
Oracle Database Customers Face Support Cost, Quality and Responsiveness Challenges A majority of Oracle Database customers ...
When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...
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