A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...
The finalists have been announced for the Customer Excellence Award, sponsored by Greater Anglia, at the EDP Business Awards 2025.
In the past few years, the pace of AI development has accelerated dramatically, and organizations are racing to adopt these ...
The finalists have been announced for the Customer Excellence Award, sponsored by Greater Anglia, at the EDP Business Awards 2025.
The Mallusk store, operated by Henderson Retail, recognised for its outstanding service innovation, high standards and ...
Close the gap between brand vision and customer perception by using data, consistent messaging, and empowered teams to build authentic connections that drive loyalty and long-term growth.
As we head into 2026, innovation continues to reshape how businesses deliver value, operate efficiently and stay compliant in ...
Whether someone is traveling for business or pleasure, the level of customer service she receives on her trip will help determine whether she comes back for another visit or warns her friends to avoid ...
In a market where expectations are high, customer experience is the ultimate differentiator, with the guiding principle clear ...
Everyone needs a helping hand, and the General Excellence Power Partners are the best at helping other companies grow.
Pfizer's Conor Riordan explains how the pharmaceutical giant uses Celonis across 200+ markets to drive toward 95% order ...
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