Chloe McClure was left stunned by what arrived in the post after she claimed the prize she won from McDonald's annual ...

Q3 2025 Earnings Call November 5, 2025 8:00 AM ESTCompany ParticipantsDaniel Schreiber - CO-Founder, Chairman & CEOShai Wininger ...

Last Updated on October 30, 2025 by Matt Staff Most customer service moments disappear in two emails. But every so often, a ...

No business is perfect, and sometimes a product or service fails. So, what should you do when your customers have a complaint about it? Here's a look at the five-step recovery process, according to ...

After finishing a first-time meal at a restaurant, a negative Nancy of a customer wasted no time running home to write a not-so-great review of their experience. Well, the restaurant looked at it as ...

Delivery company Evri has been crowned the 'worst' parcel firm in the country based on customer satisfaction, for the third year running. More than two in five customers were unhappy with the contact ...

Civil services are failing to adequately implement the code of practice on workplace harassment, creating “chaos” in victim protection, violating their rights and fostering a hostile environment, the ...

Peanuts and popcorn don’t always go together as shown by peanuts being the reason Cabot Creamery popcorn has been recalled nationwide. Both manufacturer Jody Inc. and Publix announced the recall of ...

In early September, I began hearing from readers all across the country who had the same question: “Should I drop my current policy with Farmers Insurance and go with some other company?” This was the ...