When it comes to customer satisfaction, one fast food chain has been consistently ranked at the top for happy customers. But Chick-fil-A’s continued dominance comes as the fast food industry faces a ...

On "CBS Sunday Morning" recently, novelist Anne Tyler said she's working on a book but she may never publish again. She might have been joking but, if she wasn't, a new novel could make fans of the ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...