Your current pricing model might need updating. Usage-based pricing enables faster iteration, fairer customer relationships, ...
To unlock AI’s full potential, businesses must know when it fits—and when it doesn’t. Tech experts share how to focus AI ...
Penn Entertainment will be focused on keeping its current digital customers over the next few months after the company ends ...
The Ford Signature 2.0 global showroom experience incorporates elements of hospitality to allow the vehicle shopper to lead their visit.
Sanderson's Decatur, Ala., Customer Innovation Center (CIC), with operations capabilities and company culture on display ...
Platform weekly active users (WOW) -- Platform WOW, defined as users who engage directly on the Nextdoor app or website, was ...
At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...
Shopify reports 11 founders share strategies for validating business ideas, emphasizing market research, customer feedback, ...
Primark was reluctant to dip its toes into Click & Collect, but that's turned out to be a success! Can it avoid the same ...
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How to Provide an Honest and Ethical User Experience
When creating software and apps, businesses should strive for a user experience that doesn't exploit others. Here's how to keep ethics a priority.
The company forecasted fiscal 2025 restaurant-level adjusted EBITDA margins in the 21%-21.5% range, below recent historical ...
See how leading smart TV brands rank by customer satisfaction in 2025, from Insignia to Samsung, based on reports, reviews, features, and expert ratings.
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