Every extra click, repeated detail or delay in routing isn’t just friction—it’s a signal that a business hasn’t designed its ...

The best smartphones are useless if your service isn't up to par, and this company keeps its customers happier than any other ...

NEW YORK, Oct. 30, 2025 (GLOBE NEWSWIRE) -- Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America’s Best Customer Service, ...

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

Automaker Ford has recalled more than 510,000 trucks, SUVs and other vehicles for multiple issues in late October, NHTSA said.

Leading one of Amazon's fastest-growing regions, the VP Amazon MEAT details the pursuit of minutes-long delivery and the use ...

Earlier this month, I mentioned the importance of protecting your information by using strong and unique passwords, noting that it's best to secure a password manager to help you maintain complicated ...

Earnings guidance reaffirmed -- Consolidated 2025 guidance range of $2.52 to $2.72 per diluted share, with expectations at ...

We left feeling a little unsettled, like Big Brother is watching how we spend our dollars. Or perhaps we should have replied, "Really, it's none of your business." I should mention that this is a ...

Groom-to-be Tyler Schuster mistakenly returned his fiancée Hannah Huffer's real engagement ring to Amazon instead of her fake one, resulting in them going into 'full panic mode' and a 'desperate' ...

Thousands of Brits were left without internet or mobile data as Vodafone said a 'major issue' was affecting broadband, 4G and ...

"I'm sorry. That was a generic answer. Let me come up with something a little more meaningful." There's something quite novel about a robot apologising to you. Cassandra, one of HotelPlanner.ai's ...