Overview: Samsung, LG, and Sony are the top brands concerning reliability, performance, and customer service for long-term ...

A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...

NEW YORK, Oct. 30, 2025 (GLOBE NEWSWIRE) -- Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America’s Best Customer Service, ...

CEO Brian Niccol said investments in hiring, employee hours and improved order sequencing are contributing to higher brand ...

In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

Savings account yields are much higher than a few years ago Top rates may fall if the Federal Reserve cuts interest rates ...

The managing director/chief executive officer of NEM Insurance Plc, Andrew Ikekuha, has said that good customer service delivery remains the heartbeat of survival for underwriters in the insurance ...

However good these endeavours are, they sometimes serve as a veneer, an annual window dressing that hides a more troubling ...

If you find you’re wrongly charged sales tax and the business isn’t playing ball, you can file Form A-3730 with the state Division of Taxation to ask for a refund. The wrongly collected money goes ...

However, one customer shares his own approach when it comes to tipping servers at restaurants, which has some people agreeing with him and others raising their eyebrows.  The customer claimed that he ...

Singapore may be one of the most AI-forward markets in the world, but when it comes to customer service, AI is still missing the mark. According to Qualtrics’ "Consumer experience trends 2026" report, ...

On Nov. 7, 750,000 Oregonians woke up to see the November Supplemental Nutrition Assistance Program (SNAP) benefits in their ...