Dubai Electricity and Water Authority (DEWA) has urged customers to take preventive measures to ensure uninterrupted ...

Q4 GAAP Revenue Guidance -- $664 million to $678 million, reflecting flat sequential performance and a 2% year-over-year ...

Dubai Electricity and Water Authority (DEWA) has urged customers to take preventive measures to ensure uninterrupted ...

Silverback AI Chatbot has announced the official rollout of its AI Assistant, a new intelligent feature designed to ...

Nissan has announced the launch of its customer service campaign called ‘Happy with Nissan’. The first phase of this service ...

November 7, 2025) – Rest Easy Pest Control announced the implementation of an internal customer relationship management (CRM) system developed under the direction of Marketing Director Lidiya Shuppert ...

In this second installment of Wiley’s series on fraud and scam prevention, we focus on the Federal Communications Commission’s (FCC) ...

A successful IDP removes barriers to efficiency and puts both developers and platform engineers on self-service golden paths.

CarMax cut about 350 positions across its customer experience division as it looks to streamline its customer support functions.

The formula is simple: Start small, focus on real user experience and scale once you have proven the value. By learning and ...

Amazon's HR chief also explained the 14,000 cuts in part by saying AI is helping companies innovate faster.

YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...